Support
Frequently asked questions.
Everything you need to know about working with PNE Solutions. Can't find an answer? Contact us directly.
What exactly does PNE Solutions do?
PNE Solutions is a digital growth agency. We build high-converting websites, set up AI-powered lead generation and follow-up systems, run performance marketing campaigns, and automate sales processes, all tailored to help your business grow faster.
Who are your typical clients?
We work with small to mid-sized businesses across industries including construction, real estate, professional services, e-commerce, and more. If you need more leads, better systems, or a stronger digital presence, we can help.
How long does a typical project take?
It depends on scope:
- Landing pages / campaign pages: 1–2 weeks
- Full website redesigns: 3–6 weeks
- AI lead systems + automation setup: 2–4 weeks
- Ongoing growth retainers: Month-to-month, starting immediately
We'll give you a clear timeline in your free strategy call.
What does it cost?
Pricing varies based on scope and complexity. We offer project-based pricing and monthly retainers. The best way to get accurate pricing is to book a free 30-minute strategy call. We'll come prepared with a real plan and clear numbers for your specific situation.
Do I need to sign a long-term contract?
No. Project work is scoped and priced per engagement. For ongoing retainer services, we require 30 days' written notice to cancel. We earn your continued business by delivering results, not by locking you in.
Will I own my website and all assets?
Yes. Upon receipt of final payment, all custom deliverables (website design, ad creatives, copy, etc.) are yours. We'll also transfer hosting, domain, and platform access so you're never dependent on us to continue.
What is your AI chatbot / lead bot?
We build AI-powered chat widgets that can be embedded on your website. The bot qualifies leads, answers frequently asked questions, collects contact information, and routes hot prospects to your team, all automatically, 24/7.
Can you help with Google and Meta advertising?
Yes. We set up, manage, and optimize paid campaigns on Google Search, Google Display, Meta (Facebook/Instagram), and LinkedIn, depending on your target audience. We also build the landing pages those ads need to convert.
Do you work with clients outside of Quebec?
Absolutely. Although we're based in Quebec, we work with clients across Canada and internationally. Our services are fully remote-compatible.
What happens after I submit the contact form?
You'll receive a confirmation email. A member of our team will follow up within a few hours (during business hours) to learn more about your situation and schedule a free 30-minute strategy call if it's a fit.
Do you offer guarantees?
We stand behind our work. If deliverables don't meet the agreed specifications, we'll revise them at no extra charge. We can't guarantee specific marketing results (no honest agency can; there are too many variables), but we do commit to transparent reporting and continuous optimization.
How do I get started?
The easiest way is to book a free 30-minute strategy call. Alternatively, fill out the contact form and we'll reach out to you.
Still have questions?
Let's talk. It's free.
Book a free 30-minute strategy call and get real answers for your specific situation.
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